Brian Fishers & Sons produced curtains, roman blinds, soft furnishings and also upholstered chairs for the Hotel Inspector on Channel Five. Alex visited the 14th-century Swan Hotel in Norfolk. With 15 empty bedrooms and a deserted restaurant, the Swan is struggling to stay afloat.

Robin Twigge bought the 14th-century Swan Hotel in Harleston seven years ago. Despite 30 years of experience in hotel management, Robin has failed to turn this ugly duckling into an elegant swan. Still unrated by Visit England, the Swan has never managed to turn a profit. With 15 empty bedrooms and a restaurant that is lucky to get 30 covers a week, only Robin's bustling pub trade is keeping the establishment afloat.